16.04 – My controller does not read the DVD

I am new to Ubuntu 16.04 and I want to know why and solution of:
The TSSTcorp CDW / DVD h492a driver model does not read DVDs
Please could you help me?
Thank you
Gustavo


I am new to Ubuntu 16.04 and I want to know why and solution of the TSSTcorp CDW / DVD h492a driver model does not read DVDs. Please, could you help me. Thank you Gustavo (translated by Google)