I contacted Brixly and they were very dismissive and simply useless even though I was very humble and polite and explained to them that this had never happened to me (I am from elsewhere in England, the same country as Brixly!) – What I found shocking This is the very poor response I had with the support officer, leaving me suspended and making no effort to help or participate to what I said. In other words, they assumed that the purchase was fraudulent and that I am a fraud. Thanks Brixly for insulting me!
So at least on the support and the inscription Brixly is zero! The home can be great, who knows? I do not think I'll ever be able to comment on it.
On the other hand – Eria are good – hosting and support. I have been with them for over a year and no problem (I will leave them a full report soon)