domains – Subdomain getting "this site can not be reached" DNS_PROBE_FINISHED_NXDOMAIN

I created a subdomain via cPanel three days ago and I am experiencing this problem. I've cleared my browser and tried other browsers, but this one does not show up.

I've been watching in the area editor of the authoritative domain and I see all the usual subdomain records:
dev.mydomain.com
www.dev.mydomain.com
cpanel.dev.mydomain.com
whm.dev.mydomain.com
webmail.dev.mydomain.com
cpcalendars.dev.mydomain.com
webdisk.dev.mydomain.com
cpcontacts.dev.mydomain.com

But nothing solves, not even his cpanel URL.

One thing I noticed when creating the subdomain is that cPanel did not create a folder in the public_html folder. It only created one in the / home / user folder. I've tried to copy it to public_html but no results.

Any help to solve my subdomain would be appreciated!