error – What would make the shipping section disappear when ordered in Magento 1.9.4?

When creating an order in the Magento 1.9.4 backend, we can not see any of our available shipping methods. The section of the page that should contain the information about the shipping method is simply empty. No error or "shipping not available" message. The command processed on the work done before the completed command indicates the shipping mode in the backend.

I think this is possible after updating the site with the latest security patch.

Does anyone have any idea of ​​what could have caused this or any way to fix it?

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