We are celebrating the 4th We have been serving you all with high quality support for 4 years.
Get 30% recurring discount for each service. Promotional code: 4THYEAR
This offer is valid until January 10, 2020.
GetMyAdmin, with its highly qualified team of server engineers, has always been a preferred choice for web hosting service providers from its inception. Our goal is to provide 100% customer satisfaction via multi-channel support services, including on-call support, instant messaging and responsive email support. We are proud to offer sophisticated web hosting support services by playing the role of an extended outsourced arm of your hosting business at an affordable and competitive price.
Key features of our web hosting support service:
∙ Availability 24×7
∙ Experienced and certified professionals
∙ Support for servers of all types
∙ Support for control panel
∙ Support for different versions of operating systems
∙ Quick response and quick resolution
∙ Support for white brands for brand recognition
GetMyAdmin makes a conscious attempt to differentiate itself from its competitors using our systematic approach and our positive attitude towards customer relationship management. We strive to build a strong business relationship by focusing on customer needs – which translates into mutual trust and lasting relationships. We are fully committed to providing the best technical support in its class to web hosting customers, raising the bar with unmatched performance and flawless reliability.
Perfectly designed support plans for web hosting companies:
We offer several technical support plans designed to perfection for web hosting service providers, resellers and customers. Our flexible plans are designed to cover all of your web hosting needs. With GetMyAdmin at your disposal, you can be assured of providing a hassle-free experience to your web hosting clients.
Administration by server:
Server-based packages are ideal for small businesses with 1 to 5 servers. These packages are specifically aimed at small and start-up businesses looking for technical assistance in building a reliable, secure and performance-oriented server infrastructure. All technical support requirements of hosting customers from design through to deployment and maintenance are exclusively covered by these packages. From configuring a brand new server to securing an existing environment, managing daily activities and optimizing performance, we take care of everything on your behalf so you can focus fully on the business side.
∙ Server deployment, installation and configuration of the operating system
∙ No downtime server migration and transfer
∙ Installation and configuration of the control panel
∙ Software installation and upgrade
∙ Technical troubleshooting and problem solving
∙ Proactive server monitoring
Expert Expert assistance 24 hours a day, 7 days a week by phone, chat and e-mail
The entry-level package costs only $ 30 per month per server.
Pay Per Ticket Support Plan:
If you are looking for incident-based server support, ticket support plans are your ideal bet. These white label support plans are usually "pay as you go" services – where you pay based on the number of tickets collected in a given month. In short, you get 24/7 expert support, instant response and fast resolution at an affordable fixed monthly price. These are ideal for customers who have a low volume of incidents but who need 24/7 coverage.
What is included?
∙ Server installation and configuration
∙ Server migration
∙ Security and hardening
∙ Optimization and optimization of performance
∙ Technical troubleshooting
∙ Control panel support
∙ Third-party installations
∙ Support for basic pre-sales queries
Only $ 50 per month for the entry-level package
Dedicated support plan:
Are you looking for a white label technical support team to work only for your hosting company? Look no further than GetMyAdmin. GetMyAdmin's dedicated support plan provides you with an exclusively experienced team of engineers. You can trust our dedicated server professionals to transparently manage your technical support wing as a
expanded branch of your internal team. An ITIL certified quality assurance manager oversees the entire operation to ensure the highest level of quality. Rest assured, our refined and rigorous quality process will not only satisfy your customers, but will also improve the reputation of your hosting company by leaps and bounds.
What is included?
∙ 24/7 availability
∙ Fully dedicated professionals for high priority support
∙ Responsible dedicated to quality assurance
∙ Support for unlimited servers
∙ No bar on the number of tickets
∙ Support for white label
∙ Proactive server monitoring and health check
Starting at $ 800 per month.
Live chat support:
Gone are the days when customers waited hours for an email response from tech support. Live chat has now become the global standard for real-time customer interactions. No matter what time of day, if your customers need technical assistance, our expert professionals are always available to answer their questions quickly. And it is a fact that quality interactions ensure a stronger customer relationship. Most importantly, our service is 100% white label, which preserves your brand identity. Our team would simply function as an extended arm of your business.
What is included?
∙ 24/7 service window
∙ Emergency treatment
∙ Real-time responses
∙ Includes technical troubleshooting
∙ Covers pre-sale requests
Précises Precise and personalized answers
∙ Friendly and patient support staff
∙ Excellent communication skills in English
∙ Support for white label
The starter package is priced at just $ 50 a month.
Semi dedicated support:
The efficiency of dedicated support and the affordability of shared support are combined to provide you with the convenience of semi-dedicated support. This hybrid model is ideal for customers who cannot afford to sign up for dedicated support due to budget constraints, but who need more priority support than what plans shared assistance can provide. The semi-dedicated packages are carefully designed to provide priority service at an affordable price.
The plan starts from $ 300 a month.
If you are looking for an experienced hand to take care of the technical requirements of your web hosting clients, we are at your service. Our experienced support technicians are proficient at handling all types of technical issues related to running a web hosting business. Contact us today and allow our highly skilled server administrators to manage your hosting environment with the utmost care. Rest assured, GetMyAdmin will keep your servers stable and your customers satisfied!