I’m unable to Open any Excel files on my Desktop Excel App from Sharepoint “Open in App” or Excel online “Open in Desktop App”.
I’m able to log into my company’s Sharepoint, and Office365 with my business credentials using my company login, which for the sake of argument I’ll call Frank@mycompany.com. I have an old personal hotmail account that I use on my desktop, Frankfirstname.lastname@example.org. And I have Excel Professional 2010 Desktop installed.
When I try to open an excel file from Sharepoint on my desktop with “Open in App” or “Open in Desktop App”, I get the sign in error as pictured below. Where even though signed in as Frank@mycompany.com Excel is stating that User acccount Frankemail@example.com** does not exist in tenant ‘Mycompany’.
I’m using a newly installed Edge browser that doesn’t have me signed in on anything with my personal email, Frankfirstname.lastname@example.org**, so where is Excell getting Frankemail@example.com**, and why does it think I should be singing in with that, instead of opening it and singing in with my company credentials, Frank@mycompany.com?
Excel does explicately ask for a sign in, it just does this automatically. Also, I can download the Excel file from Sharepoint or Excel online and open it with my desktop Excel with no problems.
Anyways, I appreciate the help.