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FEATURED DigitalOcean data breach exposes customer billing information

DigitalOcean has emailed customers warning of a data breach involving customers’ billing data

[url]… | Read the rest of

DigitalOcean Customer Billing Data Exposed in Security Breach

DigitalOcean (DOCN) acknowledged today that it has informed some customers that DO had “confirmed an unauthorized exposure of details associated with the billing profile on your DigitalOcean account.”  The breach apparently affected less than 1% of the company’s users.

DO has since fixed the security flaw that lead to this unauthorized access, which happened between April 9 and April 22.  A copy of the email to customers is available on Twitter.

The information leaked includes

  • Billing names
  • Billing addresses
  • Last four of payment card
  • Payment card expiry date
  • Name of the issuing back
  • Number of servers (droplets in DO parlance) the customer uses
  • User’s bandwidth usage
  • Support notes
  • Total invoices for 2018

Passwords and access credentials were not leaked.

The root cause was an internal document which was accidentally made available online.

DigitalOcean went public in March 2021.


I’m Andrew, techno polymath and long-time LowEndTalk community Moderator. My technical interests include all things Unix, perl, python, shell scripting, and relational database systems. I enjoy writing technical articles here on LowEndBox to help people get more out of their VPSes.

can’t upload any 100MB+ file to my digitalocean droplet – I get timeouts

I have a droplet I set a password for and set filezilla to access it. Filezilla can view the directories on it and create a directory on it.

I have some video files on my local machine, they are e.g. 100MB+

When I try to send the files over I get issues so I tried just one file.

If I try to copy the file onto google drive, then no problem. 138MB file transferred in 2 minutes.

But if I try with filezilla to put the file on the droplet. Then I have problems.

After first minute still 0.1% done, from that 2318 file,

then it said timeout (i set the timeout to 100 seconds)

Then it continues and it says 0.5%

it basically downloads a little bit for a second, then stops.

then timeouts

then tries again maybe does a bit more

I had googled how to transfer files to my droplet and found this guide

recommending filezilla.

My SSH server has a very strong password and no SSH key, though I don’t think that matters and doesn’t matter for this. Filezilla could connect as I entered my droplet’s password into it.

Note- I don’t know what tag to use as there’s no option for file transfer, so I used ubuntu as a tag. It is an ubuntu droplet.


Mid Market Hosts Compared: DigitalOcean vs. Vultr vs. Linode

There’s three companies that I think of as mid-market hosts:

What do I mean by mid market?  They’re between two extremes:

  • Tech behemoths like Amazon, Microsoft, and Google with their big public clouds.
  • Smaller companies which don’t have 9-digit revenues and hundreds of employees.

For example, DigitalOcean in 2019 had $250 million in revenue and 530 employees.  Linode has about $100 million in revenue and 200+ employees.  This doesn’t make them necessarily better than many of the hosts we feature here, just bigger.

Some other distinguishing characteristics:

  • Big, by hosting company standards
  • APIs and features that are custom to their platform, though not as extensive as AWS.
  • Hourly billing
  • Bundled bandwidth (unlike public cloud)
  • Backups/snapshots and similar features
  • Custom control panel that’s much more sophisticated than Solus but maybe not as wildly dense as big public cloud choices
  • Many locations

The interesting thing is that they’re converging on the same point, both in terms of features and pricing.  The pricing between DO, Linode, and Vultr changes year to year but it’s not that different.

Your choice between these three is probably going to come down to which service attribute they emphasize, the network location, and if they have the specific feature you want.  Speaking of features…

Feature Comparison

DO Linode Vultr
API ✔︎ ✔︎ ✔︎
Backups ✔︎ ✔︎ ✔︎
Block Volume/Addon Disk ✔︎ ✔︎ ✔︎
Custom ISO ✖︎ ✖︎ ✔︎
DDOS Protection ✔︎ ✖︎ ✔︎
Floating IP ✔︎ ✖︎ ✔︎
Hourly Billing ✔︎ ✔︎ ✔︎
Load Balancer ✔︎ ✔︎ ✔︎
Scripts on Installation ✔︎ ✔︎ ✔︎
Snapshots ✔︎ ✔︎ ✔︎
SSH Keys on Installation ✔︎ ✖︎1 ✔︎
Object Storage ✔︎ ✔︎ ✔︎
One-Click Apps ✔︎ ✔︎ ✔︎
Kubernetes ✔︎ ✔︎ ✔︎
Datacenters 11 13 17

1 Possible with “StackScripts” (scripts run at install time).

Digital Ocean

DigitalOcean was famous for throwing around crazy promos, and that seems to have settled down.  But yeah, they’ve got venture capital money (and have filed for an IPO).  I like DO a lot, as I’ve always found performance excellent and their API to be easy to use.  I’ve just never gotten stuck or seen glitchiness with DO.  Every quarter or two, they roll out new features: load balancers, block storage, etc.







Vultr is just like DO only different.  Well, that’s the feeling anyway.  Slightly different network locations, slightly different feature set.  I’ve had a very good experience there and they are a bit more feature-ful than DO.

And unlike DO they advertise on LEB and have participated on LET, so what’s not to love!







Linode has been around a very long time, and to some extent they have benefitted from being early.  I don’t find their offerings as good as DO or Vultr, to be honest, because they’re not as feature rich.  For a long time if someone said “I just need a basic Linux VPS that is really reliable and I’ll pay a little more for that” I’d suggest Linode, but now they’re not really special any more and have somewhat fallen behind the better funded DO and Vultr.  That’s not to say Linode is bad – by no means.  They’re still a good provider, and continue to fight aggressively in the marketplace, but they don’t have all the features.




I’m Andrew, techno polymath and long-time LowEndTalk community Moderator. My technical interests include all things Unix, perl, python, shell scripting, and relational database systems. I enjoy writing technical articles here on LowEndBox to help people get more out of their VPSes.

moving from digitalocean to normal cpanel host


need someone to move my domain and site to normal cpanel hosting account.

please if you can quote for the same.

budget low $XX


How can I view which of my SSH keys a digitalocean VPS can use?

I created a droplet/VPS.

How can I view which of my SSH keys a VPS can use?

I added some SSH keys to my digitalocean account.

I created a droplet, I don’t recall which SSH keys I clicked the checkboxes for, for it to have access to.

How can I check?

At the moment the SSH key that I thought i’d “checked”/clicked the checkbox for the VPS to use, isn’t letting me in. So I can’t access my VPS.

Inspect size of Postgres database and storage space usage on a DigitalOcean managed database instance

On an instance of a managed Postgres database system on, I have a limit of 10 gigs of storage space.

How can I tell how much space my Postgres instance is using? How can I tell what storage space remains available?