Here is my experience with HostMantis reseller hosting – as well as a comparison with other providers that I've used recently.
Been with them for a relatively short time (since May), so it will update the review in case of change.
German, British and American reseller hosting servers used (3 accounts).
They offer reseller accounts in many different areas, not something that all reseller hosting providers do. In case the location of the server is important. I mostly rented OVH servers.
Stability / availability:
The American server has been a problem for almost a month. After contacting technical support, I was told that they were transferring clients from this server because it had "network connection issues". Was 100% solid after that (fast motion and pain free).
British and German servers worked well (100% availability on the UK server).
A little faster than the dealer Veerotech, to my surprise, slightly slower than Gnu Host.
A very short test using a client's website – hosted on MDDhosting – shared Cloud2 and ran into problems when editing in the backend (website very poorly optimized and the client not wishing to take the time to make it work with MDDhosting, I would take it with a grain of salt, but it's like that) – worked fine with HostMantis – again, to my surprise (but after that I went over to the account of personalized reseller of Gnu Host with even higher resource limits – at the insistence of the customer, despite my suggestions for it to work with MDDhosting – which are reputable and reliable for all I know – not that Gnu Host has been anything but a higher class up to now).
No problem so far. Whenever I tried to do something that would look like an attack, my IP would be blocked. Yet, since I am not an expert, take this with a grain of salt. No hacking or viruses with any website at the moment.
Solve a problem, close the ticket.
I prefer Veerotech to take the time to explain the causes and solutions and, generally, be willing to do things that I believe go beyond their job description, but the HostMantis technology. the support does their job well. I can not complain
Similar comparison with Gnu Host and MDDhosting – where even owners get involved – showing a hands-on approach to make sure everything is fine for customers (which I do not usually expect, but a positive IMO).
However, as I said: they do their job – quickly for urgent orders, slower than other suppliers mentioned for "regular" requests, but far from "slow". Here too, we must consider the price – for the price, it is surprisingly good, I would say.
In short: very good technical support, but no "grip".
Dirt cheap. I did not expect anything good at this price. Before cPanel's price evolution, it was $ 0.5 per month for a 3-year reseller hosting account (paid $ 20 for 3 years!?!?).
After the changes, many cPanel accounts are limited to less than $ 3 per month ($ 100 for 3 years for the "Starter" reseller, $ 50 for "Entry").
Need a cheap account for testing, used the 80% discount and thought – unless they go bankrupt, everything will be fine for the intended use. But it turned out to be surprisingly good. Not "good for the price", but "good, period" – at least until now.
Very good, deserves to be tested, especially if one is on a budget.
If they remain strong until the end of the year, I will also consider hosting client websites with HostMantis.
For now, I am hosting all my websites with HostMantis and I use UK and US reseller accounts for development and testing.
For full disclosure, think it's fair to post this as well: do whatever you want with it.
They changed the renewal price from what was a "recurring discount" from 80% to 50% (from $ 20 for 3 years to $ 50 for 3 years). After rising cPanel prices. They also cut the max. allowed the number of cPanel accounts to 10 from 50.
On the other hand, they were willing to "merge" a DE server account with a UK account, "upgrading" the account on the UK server to Starter (from Entry), thus allowing a total of 30 cPanel accounts and 50 GB of storage, without I have to pay anything in advance, and the renewal price being the modified 50% discount (so $ 100 per 3 years instead of $ 40). Think it's very fair and more than I expected (although I asked, in case they would agree – and they have it made).
I think it was a "forced" decision because of the new situation – the alternative being probably bankruptcy, but I also understand that not everyone is happy with a such a policy.
I would prefer that they stay in business and continue to offer good quality accommodation (as has been the case until now), rather than insisting on prices that obviously result in losses.