Kayako

Does someone use it even more? We used it a lot years ago, but after the BS, they had not shot at … | Read the rest of http://www.webhostingtalk.com/showthread.php?t=1776229&goto=newpost

Kayako Fusion canceled | NulledTeam UnderGround

Kayako is the fastest way to provide better customer service on the web, e-mail, live chat and phone. Help your customers help themselves. Your team can develop rich, interactive support content that turns self-service into an engaging experience. With Kayako, you can start a live chat on your website in minutes and reach your visitors with proactive customer support.

Demo:
https://www.kayako.com/

Kayako Email Piping has suddenly stopped working!

Quote Originally posted by domaincart
See the article

Some messages about your problem on the Kayako community forums. Have you tried searching for them or contact Kayako support?

Chances are wrong, since "Kayako" and "support" are no longer a "thing".
They sold to a venture capitalist and virtually eliminated the downloaded version with absurd prices and total negligence.

With regard to piping, you can, as a temporary fix, switch to polling the email account via POP. If the pipe fails in Namecheap, it's on them, not the Kayako software. I know that on some vendors in the past, we had to include the pipe path in quotation marks while configuring it for it to work properly. I have never hosted anything with NC, so I'm not sure of theirs.