The primary responsibility of NetApp Certified Storage Associates is to provide Level 3 support for NetApp products. They must also offer assistance by e-mail and phone, as well as problems if necessary. The partner must manage system configurations and solutions. They must be able to monitor the complete lifecycle of administration, architecture, and storage area network (SAN) support.
The professional must fully understand the use of storage and capacity planning, and adjust storage needs as necessary. They must participate in NetApp data migration tasks from directly connected storage as well as in SAN environments.
NetApp Certified Storage Associates must provide technical support for modifying the SAN infrastructure. They must manage the implementation of the updates and document them. The associate must have a good understanding of new technologies and architectural solutions. Daily responsibility includes data storage tasks such as management, zoning, provisioning, troubleshooting, and debugging. The professional must be able to use management tools to discover, monitor, commission and report on the storage infrastructure. They should analyze complex problems and develop solutions to solve them.