I have purchased a used iMac and, when I turn it on, the OS X Utilities screen appears. I would like to install the operating system but I can not do it.
I have tried everything on any other questions on this topic:
- Back to factory settings
That is to say. formatting the hard drive (as indicated by Apple) and reboot. According to the Apple website, this was supposed to display the country selection screen, but this is not the case. It just takes me back to OS X Utilities.
- OS X Resintall
There is an option to reinstall OS X El Capitan. After being connected to iCloud (with a new account, I had to create this – I did not have one before), the error message "This item is temporarily unavailable". I've googled this and tried the many fixes to no avail. Apparently, the iCloud account of the original user should be used, but I do not have access to it and I do not want them to be linked to this computer either.
- Other macOS recovery modes
Apple gives key combinations for other recovery options. I have tried all three as shown, but I am still asked to enter the details of iCloud.
- Start from CD
I do not have the original CD with the operating system on it, nor access to a computer capable of burning a bootable disc. To be honest, this is not an option I want to consider – resetting an Apple computer does not require it, according to the many guides and videos on this subject.)
Screenshots of the formatting of the hard disk:
Screen capture of the iCloud error: