Nowadays, server management companies are becoming as common as someone who is creating a website. But to manage servers, you need more than someone who knows how to fix a server. You can find someone who is a great technician, but that does not make them a full service server management company.
Just as you need more than a few chefs to run a restaurant successfully, you need more than one person who knows how to fix a server to handle a reliable server management company.
The biggest difference between just having a technology and a full service server management company is reliability, reliability, reliability. Over the last year, nearly a dozen companies specializing in server management have disappeared overnight, leaving their customers stranded.
We have been in business since 21 years old and over providing exclusively server management, so you can be sure that we will be there when you wake up when you fall asleep.
We are located in New Jersey and have 15 full-time employees. We provide support to more than 3,000 servers per month.
We are a member of the New Jersey Chamber of Commerce and the Better Business Bureau of New Jersey and we are a registered cPanel partner.
Ultimately, we are the oldest, largest, and most reliable server management provider.
We do not have a fixed term contract and we even offer a 30 day money back guarantee.
Simply and simply, you have nothing to lose and we have nothing to gain if our service is not excellent!
* 24/7/365 Based in the USA Technical support
* 24/7/365 Server monitoring (5 minute intervals)
* Guaranteed answer in 15 minutes On surveillance alerts
* Ticket response time guarantee within 6 hours
statistically, most tickets receive an answer in less than an hour
* Warranty within 24 hours of ticket resolution
statistically, most tickets are resolved in less than 3 hours
* UNLIMITED Administrator working time – UNLIMITED Tickets, all for only $ 29 / month!
Proactive management of the server available!
With Proactive Support, we will check your server every day, resolve detected issues, and apply updates and patches regularly.
You can also submit a ticket for anything you want to do.
What is included?
* Main server software upgrades
Kernel, Apache, PHP, Exim, cPanel, etc.
* WHM / cPanel technical issues
Updates, patches, settings, installation, configuration, etc.
* Installation of third-party software
Fantastico, RVSkin, Ruby on Rails, Zend Optimizer, GD, ImageMagick, etc.
* Initial configuration of the server
If you have a new server, we will install and configure it completely from scratch so that the server is ready to use!
* Restoring the server backup
If your server requires a restore, we restore all your backups, which has returned your server to its normal state.
* Disaster recovery and hacking recovery
If your server is down or hacked, we will determine the cause and rebuild your system from backups.
* Server migration
If you move accounts from one server to another, we will migrate them from the old server to the new one.
* System security, optimization and reinforcement
This procedure includes:
* Rootkits hunter
* Securing and upgrading the SSH server
* Connection failure detection and CSF firewall
* Anti-DoS configuration
* Installing the log analysis software
* System Health Monitor (SIM)
* System Priority (SPRI)
* Secure and optimize Apache (HTTP)
* MySQL Optimization
* host.conf Hardening
* nsswitch.conf modification
* sysctl.conf hardening
* FTP hardening
* Remove unused software
* Removal of old newspapers
* Protection against bombs and memory pigs
* Email notification of root connection and registration
* My top
* TMP Directory Hardening (/ tmp, / var / tmp, / dev / shm)
* Password scanner
* File manager
* Firewall Admin
. . . . and more!
Where can I register?
Ready to sign up?
To register safely today, visit: https://www.platinumservermanagement.com/signup.html
We accept PayPal, Visa, MasterCard, American Express and Discover!
Also available now! Private Label Reseller Program
Do you sell or resell dedicated cPanel servers and want to manage them?
With the PSM reseller program, you can also resell our services under your own brand! Perfect for selling fully managed servers without doing any work! We will provide your customers with access to our state-of-the-art personalized support service with our service and staff. The difference: we will mark it with your name, your domain and the logo of your company!
Only 19 $ per month and per server – Same features, same service, same results as our usual packages!
Questions? Contact us!
Please see our FAQ below for answers to frequently asked questions.
Toll Free Phone: 1-877-898-1423
Sales Email: email@example.com
Frequently asked questions
How can I be sure you are trustworthy?
Do you provide assistance for complex technical problems as well as for simple technical problems?
Our system administrators are able to solve any type of technical problem, whatever its complexity. Naturally, complex technical problems may take longer to solve than simple technical problems, but we absolutely provide support for simple and complex technical problems.
Do you offer one-time services?
No, but since we do not have a fixed-term contract, do not hesitate to register for one month only. Our price for the entire month is probably cheaper than the one-time service or hourly rate of any other competitor.
I like what you have to offer, but how do you know if it's real?
Think of it this way, we offer a 100 day 100% unconditional money back guarantee, no setup fee, no contract, no hidden fees; we have nothing to gain and you have nothing to lose if our service is not excellent!
How am I supposed to know when a newer version of a security software or backend is released?
Inside our customer login, we have a news section. In this section, we publish all published updates and give you the opportunity to request them or not. We also send an email to our customers when a new article is created in this section. In any case, we suggest that all customers open a ticket regularly at least once a month, and we ask to review the system logs and directories and check for updates. We will then inform you of our recommendations on what should and should not be upgraded and you can then make an informed decision. To do this, you do not need any knowledge or experience from your server. Just open a ticket to ask us to update your software, we take care of the rest.
How long does it take to answer a ticket?
Statistically, most tickets receive an answer within one hour and are resolved within three hours. However, the truth is that this question has no simple answer. The resolution of a ticket depends primarily on the complexity and urgency of the problem. Some tickets will be resolved in minutes and others in a few hours.
Do you offer a trial period?
We currently do not have a trial period because we offer a 100% unconditional money back guarantee for the first 30 days of service. If you are not completely satisfied, just ask for a refund within the first 30 days of service, and we will do it with pleasure.
Is my information secure?
Absolutely yes. All information about the server and all passwords are encrypted and transmitted via our secure SSL server. Passwords and associated sensitive information are never sent via email. In addition, all information provided to us is visible only by our technicians. They will only see the connection to the server for which you open the ticket, they can not see it at another time or browse our login information database. . Most importantly, we use all the proprietary software for custom support services built in-house. We do not use any free / premade support services available to the public, like most other server management companies. Using unique, one-of-a-kind technical support software, which dramatically increases security, because hackers can not get a copy of the support software to scan or test the source code for flaws.
Are there any catches, hidden fees, contracts or installation fees?
No, no and no.
If you have any questions, please contact us directly by phone or email.
Do not answer here because sales people do not have access here.