I am seeking the advice/opinions of the WHT Community here. We were involved in the April 4… | Read the rest of https://www.webhostingtalk.com/showthread.php?t=1843446&goto=newpost
Looking for these in the West Coast USA.
500TB storage se… | Read the rest of https://www.webhostingtalk.com/showthread.php?t=1842650&goto=newpost
Of all the categories I thought we might add to LowEndBox one day, “Datacenter Fires” was not on my short list. But maybe we need to create this section. On the heels of OVH’s huge SBG Datacenter fire in March, we’ve learned that WebNX has suffered a serious fire in their Ogden, Utah datacenter.
According to news reports, an emergency generator kicked in during a power outage, and then caught fire.
If you’re not familiar with datacenter power design, here’s a quick 101: most datacenters have a UPS system that is designed to provide short-term power should public power fail – long enough for an emergency generator to start up and begin providing long-term electricity. In most datacenters, generators can run for weeks or months and can be refilled with diesel while operating. Some datacenters even have multiple generators that can independently provide the full load of electricity, in theory providing infinite uninterrupted power as long as they are refueled.
In this case, public power failed and when the emergency generator started, it apparently caught fire for reasons unknown. For safety reasons, the fire department cut power to the entire building.
WebNX posted an update on Facebook and on their web site:
Now that we have a better understanding of what happened we would like to give everyone an update.
One of our old generators that have worked for years and was recently load tested had a mechanical failure and caught fire resulting in power being cut to our core routers and fire suppression system controlling the fire. Unfortunately, the fire department opted to cut power to the rest of the building as a precaution even though the power systems were independent. We are currently waiting for an emergency inspector to arrive to give the all-clear so we can bring most of the servers in Ogden back online. Some servers will have an extended outage as they may require rebuilds due to some water damage. Those builds have a high probability that data is intact.
We would like to thank you for your patience and know that we are doing everything we can to get everyone back online.
WebNX feels that many customer systems will be unaffected, but smoke damage is often very widespread. According to experts,
Smoke particles from fire travel fast, at around 10 metres per second, and can quickly fill a room or data centre hall. Under the microscope, these particles have jagged edges. As they spread through the air and enter servers and other equipment, these minute fragments cause scratching and damage.
Unfortunately, the deterioration does not stop there. Smoke settles on all surfaces of data centre equipment, even after the fire is extinguished, leaving a residue. Micro-pitting begins to occur on metal surfaces and although cleaning operations may initially look successful, the smoke residue that remains continues to react with moisture in the air, causing corrosion. Isolated faults typically begin to appear within a few days and can develop into much larger problems over time.
WebNX provides a 100% uptime SLA, so if you’re affected, please be sure to read the terms.
Let’s hope that articles in this category do not continue to grow!
I was wondering what are some good WebNX alternatives based on specs and pricing? Granted pricing can be a bit higher… Haven’t dec… | Read the rest of https://www.webhostingtalk.com/showthread.php?t=1842530&goto=newpost
I am in urgent need of a new Dedicated Server. I have a server with WebNX and they have been down for 16+ hours with no ETA… | Read the rest of https://www.webhostingtalk.com/showthread.php?t=1842416&goto=newpost
I can’t find any evidence online of outages beyond 2012, and people in general seem deliciously happy wi… | Read the rest of https://www.webhostingtalk.com/showthread.php?t=1817830&goto=newpost
From what I've seen, it takes a lot of consideration to be able to offer fixed level licenses, including the target audience and the original asking price. If a supplier wants to keep the initial price of their server low, they must be as big as Hetzner and implement heavy automation, or have a target audience of cPanel users for the most part.
WebNX and some of the other vendor's initial prices are really competitive. This may be what is preventing them from offering fixed level licenses.
We run a game server hosting company that has been operating since 2012. We currently rent approximately 200 dedicated servers from 6 different providers. We currently lease approximately 60 of these dedicated servers from WebNX. We have been with them for just over 7 years and I can say with certainty that they have been the best data center we have ever used. I know how important advice is to a business; I think we have used WebNX long enough to write an honest review.
In the past we have had our fair share of garbage from data centers. WebNX certainly provides the best support of all the data centers we have used. In the past 7 years, I would say that the average response time for a post on WebNX has been around 10 minutes. We have found that the biggest problem with large data centers is that their support teams are disjointed. This leads to problems which "do not correspond to the norm", the resolution of which is long. WebNX is large enough to provide 24/7 support, 365 days a year, but small enough to provide truly efficient and "straight to the point" support.
Reliability / availability
All of the data centers we used experienced a major outage at some point. Over the 7 years there have been some network outages at WebNX but the issues have always been resolved quickly with good communication. Considering the number of servers we have with them, I would say that the uptime is incredibly high.
Over the past 7 years, we have changed our server hardware about 4 or 5 times. It's as simple as contacting them to let them know what material you like, they provide a quote at a reasonable price and within a few days the server is delivered. I would say that on average, broken hardware is resolved in about an hour after the ticket opens.
I would say that is the downside of WebNX. They will automatically cancel the IP address if a DDoS attack is detected. The length of time the IP address is nullrouted depends on the amount of traffic sent by the attack. This is not really a big deal for us, as we can quickly determine which of our clients was targeted and then migrate them to a DDoS protected IP address. I hope that at some point they will provide DDoS protection on site.
They are very reasonably priced considering the support and customization they offer.
The WebNX network is top notch. No complaints at all.
Keep up the great work with WebNX! It would be great if you could get another data center configuration on the east coast of the United States.
First invoice dated 01/12/2007 I knew that I was with @WebNX for a moment, 12ys m really surprised me. This was my first colo of my life …
Only a few months before our 12th birthday. Ahh so many good memories
Excellent company for anyone with whom to start a business relationship. The material is still solid. And custom Raid configurations are always there. Very good work.
Thank you Dan
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VPS in WEBNX Utah?
Does anyone know of cloud / vps services in Utah DC from WebNX? Want to do tests.
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