wi fi – motorola can not find my wifi network

My Motorola phone will not find our WiFi but will find that of my neighbor. Note, my laptop can connect perfectly to my WiFi network.

I tried to turn on and then turn off my phone and my modem. I've reset my Wi-Fi settings and forgot all my saved Wi-Fi. I called Motorola and my broadband service provider and no help was received. I have tried everything.